How long does it take to make a dress?

I can complete one dress in a week. Wait times vary from one to eight weeks.

How do you send dresses?

Dresses are shipped USPS Priority with delivery confirmation. Any other method of shipping and services you request will cost additional.

Why are your dresses so expensive?

My dresses are made one at a time and personally by me. I have expenses, overhead, and my own time to take into account when pricing a dress. In addition, the dresses are made of high quality fabrics.

What if I want changes made to a design?

I welcome changes to designs, they make the dresses unique to the princess. Please be aware changes in design often change the price as well due to additional materials and/or time.

Have you always owned this business?

I purchased Once Upon A Costume from Sandra Huntsman in 2006. I am the sole owner and no one else is authorized to sell these exact designs.

If I am not there, how can you make sure the dress fits?

Careful measurements are very important. I use these measurements in every step of the process to ensure a good fit. Mistakes in measurements are not my responsibility. If you feel a dress was made incorrectly please contact me so we can resolve the issue.

Do you sell wholesale?

I do not offer wholesale pricing. It takes me the same amount of time to make five dresses for five people as it does to make five dresses for one person. I do offer a discount to clients ordering multiple dresses in one order.